I Lost My Top Tool Bar In Ai For Mac

I have lost my internet toolbar which allows me to go to my tools, file, internet options, etc. What do I do about this? From your description, I’m going to assume you mean that all this is happening within Internet Explorer.

Active3 years, 9 months ago
Lost

My friend's Mac has lost its dock.

It boots up, apparently fine, she logs in, but is then confronted with a blank screen - as in a desktop background image but no desktop interaction elements.

The dock does not appear, nor does the bar at the top. The problem is similar to Windows when Explorer crashes and you get no OS chrome.

By randomly pressing keys we've been able to make iTunes appear and from there we can get into settings etc. but still no Dock.

Spotlight doesn't work either!

Yahoo Toolbar

Why might this have happened and how do we fix it?

Specs: MacBook7,1, Mac OS X 10.6.8 (10K549), Darwin 10.8.0.

It would be useful know if there are any default keyboard shortcuts that handle things like 'launch Finder' or 'open Applications folder' - this would be extremely useful as it would make the Mac usable should this happen again.

grg
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Toni LeighToni Leigh

Toolbar For Firefox

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5 Answers

You can use spotlight (⌘-Space) to do most anything. ⌘⇧A opens Apps folder, ⌘⇧H opens Home folder.

To fix your problem: Try opening the Terminal app (launch via Spotlight). Then type killall Dockand press return. That will attempt to kill the Dock process and relaunch it.

Lost

If that doesn't work you can check Activity Monitor (launch via Spotlight) and search for the Dock process to see if it's running at all, and if so, if it's hanging.

other_otherother_other

cmd-tab will toggle you between applications. use this to get to the finder.once in the finder alt-cmd D will show or hide the dock

amerginamergin
Toolbar

Safest bet would be reinstalling OS X or creating a second user and see if the problem persists there. The finders Go To menu shows you all the shortcuts.

Cmd + A for Applications for example.

Kevin GrabherKevin Grabher
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I have a few ideas:

  1. Look into the preferences - maybe it's something trivial such as dock hiding on the side or on a second monitor.

  2. log in with guest account and see if it is normal there (you can activate it in the preferences)

  3. when you are logged in as guest you could try to look in the 'console' for errors.

  4. i suppose you could also fire up a terminal there and do some stuff in her account - but that might be dangerous so report back before trying anything.

bdecafbdecaf
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Some things to consider:

  • Finder is designed to re-launch itself always. If you can kill the process via ssh or terminal or Activity Monitor, do that one time
  • Dock will restart itself, so try killing it too - one time.
  • collect system diagnostics if you expect is to be something that persists - you will need that to work with support and engineering - sudo sysdiagnose Dock
  • Spotlight should always run, so try the keyboard shortcut to open Activity Monitor. If that fails, more than the dock and menu bar are wedged.

Now, unless you have ssh or Remote Desktop enabled, your practical next step is to power down the Mac and hope you don't need to wipe it and restore from a backup. If you don't have a back up that's current, don't power on the Mac until you've gotten some help on how to do a back up.

Once you have a back up or have decided you can risk losing your work, you can try starting the machine back up. In the vast majority of cases where the UI gets hung like this, it was an unlikely event that caused to hang and you won't be able to reproduce it. (i.e. your Mac should fix itself in most cases.)

bmikebmike
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protected by CommunityDec 6 '15 at 6:36

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